Knowledge Base/League of Legends Player Support/Billing and Payment Support

Store Error: "Error: You have encountered an error. Please try again later."

Brentmeister
posted this on June 18, 2011 18:34

Internet Explorer is a dependency of League of Legends. Many facets of League of Legends, including the store and login screen, are affected by your Internet Explorer settings. This is true even if you have a different default browser. For this reason, many common errors with the PVP.Net portion of League of Legends can be resolved by restoring your Internet Explorer settings to default.

Symptom

You attempt to purchase RP in the store and your screen looks like this

Solutions

Change privacy settings to medium in Internet Explorer (#1 Solution)

This is a pictorial guide featuring Internet Explorer 9. If you do not have Internet Explorer 9 you can update to the latest version from Microsoft here: http://windows.microsoft.com/en-US/internet-explorer/products/ie/home

  1. Open Internet Explorer

  2. Navigate to Internet Options

    InternetOptions.png

  3. Navigate to the Privacy Tab

  4. Change your slider to Medium

  5. Hit Apply

    CookiesMedium.png

  6. It may be necessary to restart League of Legends

Reset your Internet Explorer settings to default

Occasionally this does not always resolve the problem. The next step is to simply reset your Internet Explorer settings to default. You can find another detailed pictorial guide to doing this here.

 
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